FAQ: Working with us
What makes Sisters Richer different from other promotional products company? Sisters Richer stands out by prioritizing premium-quality materials, thoughtful design, and dependable service. Rather than offering generic, mass-produced giveaways, we specialize in creating highly customized corporate gifts that elevate your brand and strengthen relationships with clients, employees, and partners. Explore our full collection to see how we help businesses leave a memorable impression.
Do you offer eco-friendly promotional products? Yes — sustainability is a key value for us. Sisters Richer offers a wide selection of eco-friendly gifts such as reusable tote bags, stainless-steel bottles, bamboo tumblers, and recycled-paper notebooks. All items can be customized with your company logo so you can showcase your commitment to the environment in a stylish and practical way.
Can you customize products with my company logo? Absolutely. Sisters Richer supports a variety of branding techniques — including screen printing, UV printing, laser engraving, and embroidery — to ensure the best results for each product type. We guarantee precise, high-quality application, and we can provide sample or mockup before bulk production so you can review the final look of your logo.
What is the minimum order quantity (MOQ) for customized products? Our typical MOQ is 300 pieces for most customizable products. For certain materials or specific processes, the MOQ may range from 500 to 1,000 units. These requirements help ensure cost efficiency while maintaining excellent quality.
How long does production and delivery take? Standard production generally takes 4–6 weeks after your order is confirmed, depending on the product type and customization method and Import goods from China including production and making real sample might takes 12-15 weeks approximately. If you need your items sooner, Sisters Richer offers express production and shipping options. However, we always recommend placing orders in advance when possible.
How do I request a quotation from Sisters Richer? Simply contact us. Provide information such as the items you need, quantities, and your logo or design requirements. Our team will then prepare a personalized quotation with pricing details, lead times, and any other relevant information.
Do you provide sample products before bulk production? Yes, after placing order Sisters Richer will arrange the real sample so you can inspect the material quality, design, and logo application. This ensures confidence and clarity before proceeding the bulk production.
What payment methods do you support? For domestic you can pay via cheque or banking transfer. International payment accept via wire transfer to our bank account.
How should I prepare my artwork for printing? If customer would like to provide the artwork, you can send us Illustrator files (.ai) in your Pantone Coated Colors (YMCK). Alternatively Sisters Richer will provide you the artwork for your logo free of charge. Additional charge if you want to create or design the artwork in your own style, we have Graphic Design Services to offer and support as per your requirements.
What are the best items to give away? The best promotional products depend on your audience and the image your company wants to project. Useful items — like practical accessories or things people use daily — often work best. If you’re not sure which items will resonate, our sales team can help. With their experience, they can recommend gifts that match both your brand and campaign goals.
What are the most popular promotional items? Some of the top categories are:
Apparel (T-shirts, Polo Shirts, Caps)
Stationery (Pens, Notebooks, Diary, Organizer)
Tech items (Power Banks, USB flash drive, Bluetooth Speaker)
Carried Accessories (Umbrella, Golf Umbrella, Sport bags, Tote Bags, Laptop Bags, Drawstring Backpacks)
Drinkware (Tumblers, Stainless Mugs, Ceramic & Glassware)
Also, products made from natural or recyclable materials (ESG) are growing in popularity.